NHSSCOTLAND EDUCATION PATHWAYS

BUSINESS & ADMIN PATHWAYS

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PATIENT SERVICES

Staff in this area provide services directly to or for patients.

EXAMPLE ROLES, REQUIRED LEARNING AND SPECIALIST QUALIFICATIONS

EXAMPLE ROLES

Heads of Service

EXAMPLE ROLES

GP Practice Manager

Service Manager

SPECIALIST QUALIFICATIONS

Masters in Business Administration

TRANSFERABLE QUALIFICATIONS

Masters in Business Administration

NHS Education for Scotland

Westport 102  
West Port   
Edinburɡh EH3 9DN

T: 0131 656 3200

© NHS Education for Scotland 2019

You can copy or reproduce the information in this document for use within NHSScotland and for non-commercial educational purposes. Use of this document for commercial purposes is permitted only with the written permission of NES.

NHSSCOTLAND EDUCATION PATHWAYS

BUSINESS & ADMIN PATHWAYS

Staff in this area provide services directly to or for patients.

NHS Education for Scotland

Westport 102  
West Port   
Edinburɡh EH3 9DN

T: 0131 656 3200

Staff in this area provide services directly to or for patients.

EXAMPLE ROLES

Heads of Service

EXAMPLE ROLES

GP Practice Manager

Service Manager

SPECIALIST QUALIFICATIONS

Masters in Business Administration

TRANSFERABLE QUALIFICATIONS

Masters in Business Administration

SPECIALIST QUALIFICATIONS

Certificate in Promoting Public Health

GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS

ILM Level 7 Leadership & Management

BA (Hons) Business Management

EXAMPLE ROLES

GP Practice Managers

Service Manager

SPECIALIST QUALIFICATIONS

HNC/HND Care and Administrative Practice

EXAMPLE ROLES

Reception Manager

Team Leader

Senior Call Handler

EXAMPLE ROLES

Medical Receptionist

Ward Clerk

Call Handler

GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS

PDA in Management

SVQ Team Leading at SCQF Level 6

EXAMPLE ROLES

Medical Receptionist

Ward Clerk

Call Operator

EXAMPLE ROLE

Audio Typist