NHSSCOTLAND EDUCATION PATHWAYS
BUSINESS & ADMIN PATHWAYS
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PATIENT SERVICES
Staff in this area provide services directly to or for patients.
EXAMPLE ROLES, REQUIRED LEARNING AND SPECIALIST QUALIFICATIONS
EXAMPLE ROLES
Heads of Service
EXAMPLE ROLES
GP Practice Manager
Service Manager
SPECIALIST QUALIFICATIONS
APPRENTICESHIPS
TRANSFERABLE QUALIFICATIONS
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SPECIALIST QUALIFICATIONS
TRANSFERABLE QUALIFICATIONS
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
APPRENTICESHIPS
TRANSFERABLE QUALIFICATIONS
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SVQ Management at SCQF Level 9
PDA in Decision Making and Innovation
PDA in Organisational Leadership
EXAMPLE ROLES
GP Practice Managers
Service Manager
SPECIALIST QUALIFICATIONS
TRANSFERABLE QUALIFICATIONS
HNC/HND Human Resource Management
CIPD Level 5 Intermediate Award in Human Resources
CIPD Level 5 Intermediate Certificate in Human Resource Management
CIPD Level 5 Intermediate Certificate in Human Resource Development
CIPD Level 5 Intermediate Diploma in Human Resource Management
CIPD Level 5 Intermediate Diploma in Human Resource Development
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
EXAMPLE ROLES
Reception Manager
Team Leader
Senior Call Handler
APPRENTICESHIPS
TRANSFERABLE QUALIFICATIONS
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SVQ Management at SCQF Level 7
PDA in Managing Self and Others
PDA in Managing Self and Work of Others
EXAMPLE ROLES
Medical Receptionist
Ward Clerk
Call Handler
TRANSFERABLE QUALIFICATIONS
EXAMPLE ROLES
Medical Receptionist
Ward Clerk
Call Operator
EXAMPLE ROLE
Audio Typist
TRANSFERABLE QUALIFICATIONS
BUSINESS AND ADMIN PAthwAys
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© NHS Education for Scotland 2019
You can copy or reproduce the information in this document for use within NHSScotland and for non-commercial educational purposes. Use of this document for commercial purposes is permitted only with the written permission of NES.
NHSSCOTLAND EDUCATION PATHWAYS
BUSINESS & ADMIN PATHWAYS
Staff in this area provide services directly to or for patients.
NHS Education for Scotland
Westport 102
West Port
Edinburɡh EH3 9DN
T: 0131 656 3200
Staff in this area provide services directly to or for patients.
EXAMPLE ROLES
Heads of Service
EXAMPLE ROLES
GP Practice Manager
Service Manager
SPECIALIST QUALIFICATIONS
APPRENTICESHIPS
TRANSFERABLE QUALIFICATIONS
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SPECIALIST QUALIFICATIONS
TRANSFERABLE QUALIFICATIONS
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
APPRENTICESHIPS
TRANSFERABLE QUALIFICATIONS
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SVQ Management at SCQF Level 9
PDA in Decision Making and Innovation
PDA in Organisational Leadership
EXAMPLE ROLES
GP Practice Managers
Service Manager
SPECIALIST QUALIFICATIONS
TRANSFERABLE QUALIFICATIONS
HNC/HND Human Resource Management
CIPD Level 5 Intermediate Award in Human Resources
CIPD Level 5 Intermediate Certificate in Human Resource Management
CIPD Level 5 Intermediate Certificate in Human Resource Development
CIPD Level 5 Intermediate Diploma in Human Resource Management
CIPD Level 5 Intermediate Diploma in Human Resource Development
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
EXAMPLE ROLES
Reception Manager
Team Leader
Senior Call Handler
APPRENTICESHIPS
TRANSFERABLE QUALIFICATIONS
GENERAL LEADERSHIP AND MANAGEMENT QUALIFICATIONS
SVQ Management at SCQF Level 7
PDA in Managing Self and Others
PDA in Managing Self and Work of Others
EXAMPLE ROLES
Medical Receptionist
Ward Clerk
Call Handler
TRANSFERABLE QUALIFICATIONS
EXAMPLE ROLES
Medical Receptionist
Ward Clerk
Call Operator
EXAMPLE ROLE
Audio Typist
TRANSFERABLE QUALIFICATIONS